Product Returns & Disclaimer
Hammered Hinges Product Disclaimer
HammeredHinges guarantees the original purchaser of HammeredHinges products for 90 days from the date of original purchase against manufacturer defects in materials, workmanship and finish under normal use excluding damage resulting from product misuse, improper installation, product modifications or product neglect. This 90 day warranty applies only to new products and is limited to the repair or replacement of HammeredHinges.com products. Warranty does not include costs of removal, installation, labor, freight, inconvenience or consequential damages. Original purchaser must return defective merchandise, along with the purchase information, to HammeredHinges.com.
- Any and all returns must be requested and authorized within 90 days of receipt of order.
- All requests for returns must be completed via our Return Request Form (Link Below).
- All returns are subject to a 15% restocking fee.
- All returns must be in the original packaging and in sellable condition to be considered for a return.
- We will NOT accept any returns for merchandise that is damaged during the installation process.
- Any return that is requested for reasons other then an error on our part will be charged freight both ways and YOU are responsible for returning the merchandise in the same condition it was sent in.
- Credit will be issued once the product is returned, inspected , and ok'd by our returns department.
- Defects must be reported with in 10 days and we will make arrangements for replacement product and return of defective product.
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Click Here To File The Return Request Form